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The quality of a product is aligned with top-level support. At ulySoft, we believe that the excellence of the job done by our experts goes hand to hand with the customer care.
We endeavour continuously to improve our practices in this field and we offer various modes of assistance.
Web Access Support
Our customer can access the support services trough our Support Center web site at:
Each customer is assigned a user name that will give access to our Support Center Database via internet. Then, the customer representative submits requests for any operation problem, modification demand, or any enhancement or suggestion for improving their operation as well as our products.
Thru the Support Center, the customer can follow-up on the status of his requests. He can find information about his request, the expected resolution date, and support information.
Email Access Support
At any time you can contact our Support Center via electronic mail at:
Telephone Access Support
We encourage our customer to access the support center thru the web because we easily track all information about any customer requests. Nevertheless, if for any reasons you wish to talk to a Support Technician, please Contact our Service Department at :
(514) 448-2242
Monday to Friday
(9AM to 5PM EST)
On-line documentation
We also offer our clients and business partners access to our updated documentation via Internet. You can browse thru the documentation available for the most recent versions of our products.
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